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Pillar: build

Voice AI Solutions

Natural, low-latency conversational phone and web voice agents for bookings, routing, and customer inquiries.

Typical Investment₦1,000,000 – ₦3,000,000Fixed price in writing · No surprise bills
Typical Delivery3 to 6 weeks
voice-ai.arvace.internal
Live Environment
OP
What is our return procedure for damaged pallet shipments in the Lagos hub?
Verified from Hub SOP v4.2 · § 3.1
Log claim in ERP with 3 timestamped photos within 4 hours. Dispatch replacement immediately from buffer bay 4B without waiting for supplier sign-off.
Stack:ElevenLabsLiveKitClaudeTwilio+1 more
Operational Context

The problem this solves

Front-desk and support teams are overwhelmed by routine inquiries and after-hours calls. Callers wait on hold, miss appointment opportunities, or drop off without getting simple answers.

Concrete Outputs

What is included in the build

Every service deliverable is verified against acceptance criteria and handed over with full documentation.

Custom voice agent with natural conversational flow
Telephony or browser audio integration
Real-time calendar booking and CRM contact logging
Call transcript and sentiment recording
Hand-off triggers to human operators when needed
Predictable Execution

How we work together

Transparent weekly milestones with staging preview links at every stage.

1

Call Flow Design

Define conversation scripts, intent branches, objection handling, and fallback paths.

2

Voice Tuning & Prompting

Configure voice latency, pronunciation, voice timbre, and model guardrails.

3

System Integration

Connect booking calendars, databases, and SMS confirmation services.

4

Pilot & Launch

Test with sample callers, refine based on recordings, and take live calls.

Modern Stack

Tools & technologies

Proven, industry-standard technologies that your team can run and maintain without vendor lock-in.

ElevenLabsLiveKitClaudeTwilioWebRTC
Real-World ApplicationExample

What a result looks like

Operational Scenario

A 24/7 dental clinic voice agent that books, reschedules, and confirms patient appointments, answering FAQ questions with zero hold time.

Transparent Investment

Pricing, scope & payment schedule

Starting Investment
₦1,000,000 – ₦3,000,000

What influences final project cost

  • • Volume and cleanliness of historical source data
  • • Number of external applications and API endpoints connected
  • • Custom authentication, multi-factor, and row-level security needs
  • • SLA support tier and post-launch maintenance windows

Payment Terms & Guarantee

  • • 50% deposit before kickoff, 50% on live acceptance
  • • Fixed price in writing: no hourly billing surprises
  • • 30-day post-launch warranty covering any bugs or defects
  • • Full source code, documentation, and IP transferred to you
Service FAQ

Frequently asked questions

Common questions about scoping, timelines, and delivering Voice AI Solutions.

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Related build services

Ready to build your Voice AI Solutions?

Schedule a 30-minute discovery call with our team or send us your scope document.